Shipping Policy
Shipping Options and rates are displayed at checkout before you place your order.
You can expect your order to ship out within 5 business days of when the order is placed if ordered by 1pm ET (10:00 AM PT) on a normal business day (M-F). Orders placed on a Friday after 1pm ET or over the weekend will ship out the following Monday.* Please note: our carriers (USPS and UPS) do not consider the day your order leaves our warehouse to be a day in transit. For example, if you order on a Monday morning and we ship it on Monday with UPS Ground with delivery in three days, your package will be delivered on Thursday.
Our standard shipping carriers are UPS and USPS. If you enter a PO Box as your shipping address, we will automatically ship with USPS.
A shipment may be delayed (i) if there is an issue with your order such as a need for additional payment verification which causes a processing delay; (ii) if the order was placed between Thanksgiving and the following Tuesday.
Circumstances beyond the control of Bent Rod Therapy including, but not limited to, extreme weather events, facility damage, shipping carrier mistakes or software outages, and any other third party problems that would affect our ability to process orders and are outside of our control.